Warranty

At Innovative Dental Care Kft. we stand behind the quality and workmanship of our dental treatments. We are proud of our services and what they do for our patients. Our goal is to provide you with solutions that last for many years into the future, to save you time and from unnecessary expenses.

The long term success of our dental treatment is also dependent on:

• how well you care for your teeth
• eating a sensible diet
• adhering to the schedule we set for your free semi-annual check-up examinations

Innovative Dental Care offers a Dental Treatment Warranty (“Warranty”) for your peace of mind. Our warranty provides protection for you and is most effective for those patients who participate in their dental health by (1) following our recommendations for treatment and (2) staying consistent with their re-care visits.

This Warranty is effective upon completion of the Warranty Service Item, and your Warranty coverage is outlined, as shown in the tables below.

This warranty does not cover discolouration or failure of the prosthesis caused by cavities (decay), smoking or consumption of staining liquids and foods. The patient must notify Innovative Dental Care Kft. immediately when experiencing any issues or symptoms with their teeth. Failure to do so will invalidate the warranty.

It is required to return to our clinic for Semi-Annual Check-ups within 6 months of your previous appointment as long as you are under the Warranty period. The timing works on a “rolling basis”- that is, the date of your last appointment will determine your next 6-month deadline.

Innovative Dental Care Kft. is not responsible for any unforeseen root canal treatments that might become necessary after tooth preparation or filling. This includes any other problems that were not visible on the xray or in the mouth at the time of treatment. Your Warranty provides the most effective coverage if you satisfy each of the Minimum Warranty Requirements below. If you do not satisfy these requirements, the warranty will become void.

Minimum warranty requirements:

• Return for your free Semi-Annual Check-up visits as prescribed above
• Following your dentist’s recommendation regarding the care of your dental prosthesis
• Following our recommendations regarding destructive habits such as clenching and grinding, which may fracture your teeth (e.g. wearing a night guard)
• Keeping your account in good standing with our office. Any outstanding payment obligation will automatically void the warranty.

General exclusions:

• temporary dentures, temporary crowns and bridges, temporary fillings and veneers
• post-treatment procedures (e.g. removal of stitches after an operation or the relining of a denture)
• damage caused by excessive or extreme stress (e.g. grinding at night, chewing on ice cubes, biting non-food items etc.)
• damage caused by other dentists and/or lab technicians
• tooth whitening
• recurrence of decay
• bone augmentation procedures (sinus bone grafting, vertical or horizontal ridge augmentation)
• root canal treatment
• necessary aftercare required after restorative treatment (e.g. bite adjustment)
• neglected or poor oral hygiene
• natural deterioration of the teeth, gum or jaw-bone
• excessive weight gain or loss within a short period of time
• general illness which has detrimental effect on chewing or biting ability (e.g. diabetes, epilepsy, osteoporosis, conditions following x-ray or cytostatic treatment)
• damage caused by smoking or substance abuse
• damage caused by accidents, sport injuries or a third party (e.g. dropping the denture)
• if restorative work needs to be removed or is damaged due to dental problem or repair with the supporting teeth
• if despite dentist’s recommendation patient chooses not to use or have a bite guard made
• if the condition of the opposing jaw teeth is not adequate (e.g. missing or failing teeth, poor existing dentures, crowns etc.)
• if the patient cannot comfortably accommodate the new artificial replacements
• realignment of any type of dentures
• routine maintenance required over the course of the working life of the dental prosthesis

Warranty claim procedure:

To make a claim under this Warranty, please contact our Team as soon as possible. When scheduling your appointment state the nature of the problem.

At the time of your visit, the dentist will determine whether or not the issue you identified is covered under this Warranty and will advise you of same. If your claim is covered, the repair or replacement will either be performed immediately or scheduled for a more appropriate day and time. In the event that a prosthetic needs to be replaced, please allow adequate time for a replacement to be manufactured and delivered.